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619.232.6141

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COVID-19 Update and FAQs


Frequently Asked Questions FAQs:

Are San Diego Beaches Open?
San Diego Beaches are open and available for walking, swimming, and other recreation as well as sunbathing. Local, State or National orders are subject to change and may affect our local beaches.


Are Restaurants Open near the hotel?
Many Restaurants in the Gaslamp District and Little Italy neighborhoods near the Bristol Hotel have created “streateries” and “parklets” with extra outdoor dining. On weekends, the Gaslamp has dedicated pedestrian streets with restaurant seating extending well into the street. This is truly ideal for our area where we have such beautiful weather to enjoy the great San Diego climate.
Portside Pier, a new development on the Waterfront, just a few blocks from The Bristol Hotel, is now open with many restaurants offering waterfront outdoor dining.
Our front desk is keeping aware of open restaurants for our guests. Please keep in mind that restaurants are opening and closing due to current circumstances and sometimes do so without informing us of the change.


What is open in the area?
San Diego Zoo and Safari Park have reopened to limited numbers
Balboa Park is open, and some museums have outdoor exhibits: www.balboapark.org
USS Midway is open, as of 8/18, just a few blocks from the Bristol Hotel


Is the Fitness Center Open?
Currently, under California orders, our Fitness Center is not open. We plan to reopen as soon as it is deemed safe to do so. This may change based on City, County or State Orders.


Do I have to wear a mask?
California and San Diego County’s public order requires a face covering for all persons aged two and above when in business areas (such as our lobby) or within six feet of another person from a different household.


Is Breakfast Available at the hotel?
All food service, including breakfast, has been suspended at the hotel until further notice, to comply with current guidelines.


What Safety Measures is The Bristol Doing?
When you enter the front door you will see a plexiglass partition at the Front Desk and new Contact-less Check-In. Extra focus on high-traffic areas and public areas with regular cleaning and sanitizing. Wipes at the elevator and hand sanitizer through the Lobby are available as well. In the Guest Rooms, collateral has been removed and all high-touch areas have been sanitized before your stay. A check list of items is featured in the guest room.



Throughout this situation, The Bristol San Diego-A Boutique Hotel remained open providing essential accommodations responsibly for the safety of our guests and staff. While occupancy was greatly reduced, we took the opportunity to do some extra deep cleaning, develop new standards and perform preventive maintenance in preparation for our Summer and Fall guests.


Our Top Priority is safety and we monitor and continue to implement new measures for hygiene and cleanliness from sources such as the Centers for Disease Control, Brands, local health departments and American Hotel and Lodging Association to provide the best experience for you as you visit our hotel. We thank you for choosing The Bristol San Diego and look forward to welcoming you to our hotel with the warmth of hospitality.


HYGIENE AND CLEANLINESS

Extra housekeeping measures are in place for the safety of our guests and staff. Extra focus on high-traffic areas and on high-touch items in guest rooms is ongoing. Reduced-Contact check-in, hand sanitizing stations and banners encouraging social distancing are examples, and we continue to monitor and add new recommendations. We are working through supply-chain channels to ensure further implementation is completed as quickly as possible.

NEW CANCELLATION GUIDELINES

To offer our guests flexibility during this time of change, we are allowing cancellations or changes up to 24 hours before arrival for the rest of 2020. Some exclusions may apply around special and high-demand dates. For those who book directly with the hotel, we offer the most flexibility should you need to make a change, call us at 619-232-6141.


COMMUNITY COMMITMENT

We never closed and welcomed medical and other first responders and essential travelers with a safe place to stay. Our hotels provided community services including hosting Red Cross Blood Drives, donating supplies to Community Service and Medical Organizations and highly discounted rates for Healthcare Workers.
Our hotels continue to provide special rates to Healthcare Workers to thank them for their heroic efforts to flatten the curve of COVID19 in California.



For more California State COVID-19 updates click here.